The sky-high satisfaction ratings are driven by a combination of factors which make getting away an effortless, enjoyable experience – not something often associated with air travel.
East Midlands Airport is perfectly located close to the M1, making it easy to get to. If arriving by car, you’re only three to 15 minutes’ walk from the terminal from most car parks – or take the free shuttle bus. If you choose the Meet & Greet service, there’s now a self-serve option to safely deposit your car keys and collect them on your return to avoid any queues. Alternatively, frequent bus services from surrounding areas drop you just steps from the terminal.
Security is also a breeze at East Midlands, with 99% of customers clearing it in under 15 minutes. The whole process has been speeded up with next-gen scanners, allowing you to keep liquids and electricals in your hand luggage – and the security hall has undergone a complete makeover, making it brighter and more welcoming.
That’s part of ongoing investments to enhance the customer experience – and you’ll enjoy more of that once you’re in the departure lounge. Here, there are new and refurbished shops, bars and restaurants, extra seating, better wi-fi, and upgraded toilet and baby changing facilities. There’s also a larger, refurbished Escape Lounge, a new play area for young fliers and a new quiet room and sensory pod for those who need them.
And there are 70 popular destinations around Europe and north Africa to choose from this summer, served by low-cost airlines Ryanair, Jet2 and TUI. Some new destinations include Agadir, Costa de Almeria, Preveza, Thessaloniki, Chania, Pula, Split and Sharm el Sheikh. A new daily service to Jersey has been launched by Loganair, while another option closer to home is Belfast, with Aer Lingus operating daily flights.
Why not try East Midlands Airport – chances are, you’ll become one of the 78% of customers who recommend it to friends and family once you discover just how effortless it really is!
East Midlands Airport. www.eastmidlandsairport.com
Image: Sibenik in Croatia, close to Split which is one of the new destinations from EMA this summer.
